The Psychological Impact of Social Media (Facebook) on Job Satisfaction


Dr. Mahesh Gupta

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HCTL Open International Journal of Technology Innovations and Research (IJTIR), eISSN: 2321-1814

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Volume 14, April 2015, ISBN:978-1-62951-946-3.

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© 2015 by the Authors; Licensed by HCTL Open, India.

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This article is an open-access article distributed under the terms and conditions of the Creative Commons Attribution 4.0 International License.


The term job satisfaction is commonly used in the context of human behavior at work. In the words of Feldman and Arnold, “job satisfaction is the amount of overall positive effect feelings that individuals have towards their jobs.” one of the important determinants among them is working condition where one finds facilities like light, comfortable temperature, attractive surroundings etc. It is observed that now a days the employees open Facebook account during their free time in the working hour or use it as recreational activity in their routine working life. It is also observed that they follow self discipline at workplace keeping this in their mind that work must never suffer on account of using Facebook. The objective of this study is to find out the factors responsible for the growth of job satisfaction of employees by using Facebook at their workplace. Five hypotheses were examined to find the result. The present study was conducted over 50 employees (Facebook users) of Surya Group of Institutions, Lucknow. The respondents included teaching & non teaching staff along with Lab Instructors during the even semester of the academic session 2014-15. According to the planning of non probability sampling, quota sampling is used on the population. The population (50 employees) was divided into quota on the basis of teaching, non teaching staff & male – female staff of the organization. This is a type of social psychological survey under which the researcher had tried to study psychological impact of social media (Facebook) in the day to day working of the employees during their working hours. The results reveal that the use of Facebook by employees during their working hour creates positive effect feelings towards their job. The result can be generalized on the employees working in educational institutions of our society. The result reveals that the use of Facebook has positive impact on the job satisfaction of employees. It enhances job satisfaction but must be used only as recreational or leisure activities. One must understand that one must not use it on the cost of routine organizational working.


Psychological Impact, Social Media, Facebook, Job Satisfaction

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Dr. Mahesh Gupta, The Psychological Impact of Social Media (Facebook) on Job Satisfaction, HCTL Open International Journal of Technology Innovations and Research (IJTIR), Volume 14, April 2015, eISSN: 2321-1814, ISBN (Print): 978-1-62951-946-3.

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